I have been using the shampoo for a week now, and so far liking it. The product is too good. This is by far one of the best shampoos, I have used. However, the whole experience of the shampoo lies ahead as it is used more. But, the initial impression and experience of the shampoo is good. I would recommend.
Customer Service: I received the product in a damaged condition. The pump was broken. So I had to connect with the customer services. I tried on call multiple, but failed. I sent mail but received a reply after week, however due to COVID, it is understandable. Once I received the reply, my issue was immediately resolved without any further delay and I was given a new bottle, a replacement.
So, Overall the experience is excellent. No complaint.
I bought four products - Shampoo, Conditioner, Scrub and Face Wash. No complaint in any product. Conditioner has wonderful smell.